Please call Kay for an intake interview at 217-679-7344. She is available to make appointments via phone 10:00 am -12:00 pm. After 12:30 pm, Kay sees clients during the hours of 12:00p.m.-7:00 p.m. If you leave a voice message, Kay will call you back before 12:00 pm the day of your call, or the next morning.
Kay does not return non-emergency phone calls after 8:00 pm, or before 10 am Monday through Thursday.
REGARDING EMAIL:
Hotmail, Yahoo, and Gmail accounts are not secure emails. HIPAA law states that mental health providers cannot email a non-secured email account due to “your email address is sold to companies”.
Please abide by these requests:
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- Do not email Kay from your email address. Please only email from withing the Dr Chrono app or the Spruce Health app. You may be notified that you have a message waiting on the Dr Chrono app, but we do not send any sensitive email to your email address.
- Call Kay to ask questions or let her know you would like to schedule an appointment. If Kay is not available, PLEASE leave a message.
- After you make an appointment, Kay will send you an invitation to Spruce Health – a secured, HIPAA compliant email and texting app (to use on phone on the computer).
- You will be asked to set up an account on Dr. Chrono my Electronic Health Record. Dr.Chrono will be where you send documents and see your billing statements, and I send out letters updating you on changes in policies, notifying of statements being sent out, and letting you know when I am taking vacation.
- Do not email Kay from your email address. Please only email from withing the Dr Chrono app or the Spruce Health app. You may be notified that you have a message waiting on the Dr Chrono app, but we do not send any sensitive email to your email address.