Insurance
Kay Gottrich LCPC PLLC, Springfield Trauma Counseling Center
E-mail Kay@springfieldtraumacx.com
Phone: 217-679-7314
Fax: 217-717-2264
Clients Messaging via Patient Portal with Dr. Chrono Electronic Health Record
https://springfieldtraumacx.org
Find Hope and Healing With Us!
Kay Gottrich LCPC PLLC, Springfield Trauma Counseling Center is a provider with:
- Anthem
- United Behavioral Healthcare
- Magellan
- Blue Choice
- BCBS PPO Plans
- Commercial Meridian
- Out-of-Network benefits with Aetna
- Out-of-Network benefits with Health-Link
- Tricare as secondary insurance
Kay is in the process of credentialing with other insurance providers and when the credentialing is completed we will notify you of more insurance companies we accept.
APPOINTMENTS ARE MADE THROUGH CALLING KAY GOTTRICH LCPC PLLC SPRINGFIELD TRAUMA COUNSELING CENTER 217-679-7314.
Adult patients (18 and older) must call for themselves. No appointments are made unless the patient speaks with Kay or office manager Ron.
All new clients are interviewed and then provided an appointment. All first appointments are 90 minutes in length (Individual, Couples, Families). All follow-up appointments are 60 minutes in length. Sessions with parents without the child/teen are 50 minute sessions.
IMPORTANT FOR ALL CHILD AND TEEN CLIENTS:
Parents must have a 90-minute session with Kay Gottrich LCPC, RIST, ICST prior to Kay seeing a child or teenager. Both parents must consent for treatment in order for Kay to see a minor child/teen under the age of 18.
KAY GOTTRICH LCPC RIST ICST BILLS INSURANCE COMPANIES AS A COURTESY AND USES ELECTRONIC BILLING.
Sessions
I accept Children, Teens, Adults, Couples and Families.
All clients are seen for an initial 90-minute evaluation and after the evaluation, the client and the therapist discuss whether there is a good fit.
Kay Gottrich LCPC PLLC, Springfield Trauma Counseling Center does not provide counseling for any children/adults that are involved in custody battles.
Adults:
- Initial Evaluation: 90 minutes
- Adult Follow-up Sessions: 45-50 minutes
Couples: 3 Evaluation Sessions
- 1st Session: Couple together for 90 minutes
- 2nd Session: One spouse alone for 90 minutes
- 3rd Session: Other spouse alone for 90 minutes
- Couples Follow-up Sessions: 45-50 minutes
Children: 3 Evaluation Sessions
- 1st Session: Kay meets with the parents only. Kay encourages both parents to attend.
- 2nd Session: 90 minutes – Kay will have a 45 minute individual session with the child; the child client will be asked to create a sandtray with Kay. Following the child’s individual session (on the same day) the parents will do a family sandtray with Kay for 45 minutes.
- 3rd Session: Kay will observe the child at the school from 9-11 am which includes a scheduled interview at a later time with the teacher and asking her about her observations. This will allow seeing the child in their learning environment, observing the child’s interactions with the teacher and his/her peers.
- Child Follow-up Sessions: 50 minutes
Adolescents:
- Initial Evaluation: 90 minutes – Kay will have a 45 minute session with the parents; followed by a 45 minute session with the teenager alone.
- Adolescent Follow-up Sessions: 45-50 minutes
Families:
- Initial Evaluation: 90 minutes
- Family Follow-up Sessions: 50 minutes
Telehealth Counseling:
Telehealth counseling sessions are done via video conferencing with Thera-link or with Theranest. Kay’s practice management system. The fee is the same as face-to-face sessions. All the telehealth sessions and face-to-face sessions the client must pay the amount indicated for co-pay, deductible, or full-fee at the time of session.
Telehealth by videoconference (Thera-Link app or Theranest) (Adults only)
- Initial Evaluation: 90 minutes
- Telehealth Follow-up Sessions: 30 minutes or 50 minutes
FOR FAMILIES THAT CANNOT AFFORD COUNSELING SERVICES, and need a significantly reduced fee and sliding scale:
Lutheran Child and Family Services Outpatient: 217-544-4631
Living Hope Counseling Center: 217-698-7150
These organizations have donations to supplement rates.
Kay recommends asking these questions to your insurance provider to help determine your benefits:
- Does my health insurance plan include mental health benefits?
- Do I have a deductible? If so, what is it and have I met it yet?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
- How your insurance compensates for therapy services?
Payment
Kay accepts debit cards, Discover, MC, Visa, American Express, Diner’s Club and JB. Accept cash and money orders.
NO checks accepted.
Cancellation Policy
All sessions need to be cancelled with a minimum of a 24- hour notice, and if the clients do not honor this, the clients will be personally responsible for the missed session not the insurance company.
Any Other Questions
Please contact me for any additional questions you may have. I look forward to hearing from you!